Webinar – Operations: Control Room

Published On: February 12, 2024|

Date: February 29th
Time: 9:30 – 10:30 am

We will provide an overview of the importance of the control room in helping organisations maximise the utilisation of their digital workforce.  The control room allows your organisation to view and manage your activity; monitor the live environment and processes, schedule processes, troubleshoot, and audit your digital workforce.

The session will cover two different approaches to managing the all-important control room: an in-house operator role, and an outsourced control room service.

Agenda

Time Topic Presenter
9:30 – 9:40 Welcome & Introduction
Overview of the importance of control room
KM
9:40-9:55 Operator Role:

Presentation from Ceri Lewis, Leeds Teaching Hospitals NHS Trust

CL
9.55 – 10.10 Outsourced Control Room:

Presentation from Jason Burrage / Pete Marshall, OAS

JB/PM
10.10 – 10.25 Questions & Answers ALL
10.25 – 10.30 Close and reminder of next Webinar

21 March 9.30 – 10.30

Workforce: Growing Your Team & Training

KM
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