Intelligent Automation (IA) in Healthcare

The healthcare system faces unprecedented demands, and staff are stretched. To meet these challenges head-on, healthcare providers must streamline operations and find ways to do more with less.

At e18, we harness the power of digital technologies such as Robotic Process Automation (RPA), Machine Learning (ML), and Artificial Intelligence (AI) to transform healthcare services, making providers more efficient and ultimately helping them to deliver better patient care for more people. This combination of cutting-edge technologies is what we call Intelligent Automation (IA).

Our unrivalled blend of healthcare experience, partnerships with best-in-class digital technology providers, and expert delivery frameworks allows us to help healthcare organisations improve outcomes through IA. By automating repetitive tasks, optimising workflows, and providing actionable insights, IA enables healthcare providers to focus on what matters most: delivering exceptional care to patients.

Artificial Intelligence (AI) in Healthcare

As digital technologies become increasingly intelligent, e18 is committed to supporting healthcare providers to benefit from the latest advancements. Our Artificial Intelligence (AI) solutions enable organisations to deliver better care and improve patient experience by:

1. Increasing the scope of activities that can be automated, taking pressure off an overworked system.
2. Interacting with patients in new and innovative ways, providing instant, tailored, and personalised care experiences.

We work closely with leading providers of Conversational AI solutions that empower healthcare organisations to achieve their strategic goals. By implementing AI-powered chatbots and virtual assistants, healthcare providers can reduce costs, increase operational efficiency, and scale their services without increasing headcount, all while ensuring that patients receive the care they need, when they need it.

Our AI solutions are designed with the unique challenges of the healthcare industry in mind, ensuring compliance with data privacy regulations and maintaining the highest standards of security. We understand that every healthcare organisation is different, which is why we offer customisable AI solutions tailored to your specific needs and goals.