Automating routine coding reduces pressure on staff, improves accuracy, and ensures revenue isn’t missed. With seamless system integration, Intelligent Automation enables coding teams to hit targets efficiently while focusing on high-value, complex cases.

System Priorities

  • Hit 95% coding completion targets consistently
  • Reduce reliance on temporary staffing and agency workers
  • Improve staff retention through enhanced job satisfaction
  • Maintain highest standards of coding accuracy and compliance

Key Benefits of Intelligent Automation:

Increase Efficiency

Immediate Financial Impact

Drive Accuracy

Accurate Revenue Generation & Financial Efficiency

Deliver Upon Strategic Objectives

Workforce Efficiency & Reduced Admin Burden

Increased Productivity and Efficiency

Improved Data Accuracy & Compliance

Faster Time to Hire

Faster Coding & Operational Productivity

Enhanced Interoperability Between Systems

Scalability & Adaptability for Future Needs

Enhance Candidate Experience

Stronger Collaboration Between Finance & Clinical Teams

Rob Child – Programme Manager, Leeds Teaching Hospitals NHS Trust

“The e18 Innovation team continue to support us with all aspects of our automation programme. We are currently working with them to create a formal automation strategy for the Trust, which we are excited will take our automation programme to the next level.”

How Intelligent Automation Can Transform Clinical Coding

Clinical coding teams face mounting pressure from both rising episode volumes and increasing complexity of care pathways, while the financial implications of uncoded activity represent a significant challenge for NHS organisations. Traditional approaches often lead to costly workarounds – whether through expensive temporary staffing or by asking skilled coders to rush through complex cases that deserve their expertise. By implementing intelligent automation, trusts can fundamentally transform this landscape, creating a sustainable model that enhances both operational efficiency and financial performance.

Our approach combines sophisticated automation technology with deep healthcare expertise to deliver meaningful change.

Through seamless integration between clinical systems and the Trust PAS, automated coding captures previously missed revenue opportunities while freeing your skilled coders to focus on complex cases that truly require their judgement. The results speak for themselves – Leeds Teaching Hospitals generated over £700,000 in additional in-year income from automating cardiology coding alone, with the potential to unlock millions more across other specialties. This isn’t just about technology implementation; it’s about enabling your clinical coding teams to work at the top of their expertise while ensuring your organisation captures every pound of deserved income.

Phil Durkin – Clinical Service Manager (Invasive Cardiac Physiology), Leeds Teaching Hospitals NHS Trust

“Using automation in collaboration with our income team is allowing us to bring about tangible financial gains for the Trust, which is crucial given the waste reduction targets that all NHS Trusts are facing.”

The additional income generated by Leeds Teaching Hospitals by automating just their cardiology coding within a year.

FAQ

Our automation solution achieves high accuracy rates, with some trusts reporting over 98% accuracy for automated coding. All automated coding can be subject to quality checking processes, and complex cases are automatically flagged for human review.

No. Automation complements and supports clinical coding teams by handling routine tasks, allowing skilled coders to focus on complex cases that require their expertise. Many trusts are using automation to evolve their coding teams, creating higher-banded roles focused on quality assurance and complex coding.

Implementation timelines vary depending on the trust’s systems and requirements. Initial automation of straightforward coding processes can typically be achieved within 2-3 months, with additional complexity added iteratively.

The system automatically identifies complex cases through sophisticated rule sets and flags them for human review. Even for these cases, the automation gathers all relevant clinical information and suggests potential codes, streamlining the human coding process.

Yes. Our solution can integrate with all major NHS clinical systems, EPRs, and coding applications. We have experience working with various systems including Medicode, and other common NHS coding platforms.

The automation follows strict coding rules based on national standards, that can be managed directly by the Trust coding team, and all automated coding can be subject to regular audit and quality assurance processes. The system maintains detailed audit trails of all coding decisions.

? Trusts implementing our solution have seen significant returns, with some reporting the equivalent of 5-6 WTE in additional coding capacity. The solution also helps ensure accurate income capture and reduces the need for temporary staffing.

We work closely with coding teams throughout implementation, ensuring they are involved in the development of coding rules and quality assurance processes. Our approach focuses on empowering coding teams and creating new development opportunities.