OpenDialog provides a Conversational AI experience that enables organisations to automate engagements with their customers and employees in a natural and intuitive way. The OpenDialog platform combines artificial intelligence (AI), natural language processing (NLP), and machine learning, to create AI powered chatbots and intelligent virtual assistants that can answer questions, provide information, and complete tasks.
OpenDialog’s next-gen platform breaks down conversations into manageable, smart components that integrate into a variety of NLU interpreters and interface channels. This enables organisations to build an incredible conversational experience, efficiently, and at scale, using a no-code editor.
From providing virtual nursing assistants, to automated appointment scheduling, and real-time symptom checking, OpenDialog’s Conversational AI platform is capable of automating administrative tasks and delivering bespoke, intelligent, two-way conversations for healthcare organisations.
As a strategic partner to e18 Innovation, OpenDialog’s Conversational AI platform is a key component of the digital transformation solutions that we offer to the NHS, as it transforms interactions between healthcare providers and their patients, and allows patients to get the information and support they need, when they need it.