Celebrating 8 Years of e18 Innovation: A Journey of Excellence and Transformation

Published On: September 18, 2023|

Over the past eight years, e18 Innovation has carved a niche for itself in the healthcare industry. With an impressive footprint spanning 53 NHS organisations across 17 Integrated Care Systems (ICS), our journey has been marked by strategic partnerships, innovative solutions, and a relentless pursuit of value through digital transformation. From acute trusts to community & mental health providers and primary care networks, our reach and impact have been profound.


Our journey has been a learning curve, and our experiences have shaped our approach. We’ve learned the importance of regional strategic alignment for the NHS. By establishing relationships at all levels of an ICS, we’ve fostered collaboration and harnessed the power of integration. This has enabled us to drive transformational change, promote evidence-based decision-making, and ensure seamless knowledge sharing across organisations.

Our Values

At e18, we are “Customer Obsessed” and “Outcome Focused”. Our team, with over 63 years of combined experience in the NHS and wider healthcare industry, is committed to understanding the unique challenges of each healthcare organisation. We believe in forming strategic partnerships with our customers, ensuring that our solutions are tailored to drive tangible digital transformation through the adoption of pioneering and innovative solutions.

Find out more about us here.

Our Partner Ecosystem

One of our key strengths lies in our network of partners that provide best-in-class technology solutions and exceptional professional services. With an unparalleled perspective of the market, we advise on the suitability of providers, and source solutions to ensure our customers leverage the highest levels of expertise for their specific needs.

Our Points of Difference

What sets e18 apart is our unique blend of industry experience and innovative approach. We don’t just offer solutions; we partner with organisations, becoming an extension of their team. Our customers vouch for our expertise, with many lauding our support in their digital transformation journeys. Our commitment to revolutionising healthcare delivery and transforming patient outcomes remains unwavering.

Dicover the e18 approach here.


Sustainability is more than just a buzzword; it’s a core tenet of our operational philosophy. Recognising the intricate link between healthcare and environmental well-being, we have integrated sustainable practices into our business model and solutions. Our commitment extends beyond reducing our carbon footprint; we actively collaborate with our partners and clients to develop eco-friendly digital solutions that not only enhance healthcare delivery but also promote a greener future. As we navigate the evolving landscape of healthcare, our focus on sustainability ensures that we are not just improving patient outcomes but also contributing to a healthier planet for future generations.

And finally….

As we celebrate eight years of e18 Innovation, we look back with pride and look forward with hope and determination. Our journey has been marked by milestones, achievements, and the unwavering trust of our partners and customers. As we step into the next chapter, we remain committed to our mission of elevating healthcare standards through innovation, automation, collaboration, service excellence, and value.

Thank you to all our customers and partners for being a key part of our journey to date. Here’s to many more years of innovation and transformation!

Get in touch to speak to a member of the e18 team.

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