Greater Manchester Mental Health NHS Foundation Trust Implements Cutting-Edge Automation to Elevate Patient Care and Streamline Processes

Published On: August 14, 2023|

e18 proudly announces its collaboration Greater Manchester Mental Health NHS Foundation Trust (GMMH), a pioneering institution committed to mental health care,  to introduce automation technology aimed at revolutionising patient care and operational efficiency.

Community and Mental Health Trusts play a crucial role in the NHS – delivering services that improve the wellbeing of community populations and providing tailored patient care to society’s most vulnerable patients. However, they often face unique operational challenges, ranging from staff shortages and high turnover rates to complex funding arrangements and ever-changing regulations. Intelligent Automation presents a solution to many of these challenges by streamlining processes, reducing manual interventions, and freeing staff time to carry out value-added activities.

By embracing automation, GMMH is setting a new standard in healthcare while reaffirming its unwavering dedication to delivering exceptional care to its patients. Acknowledging the evolving demands and challenges faced by the NHS, the trust has embarked on a strategic endeavour to optimise processes and enhance patient experiences through the power of automation. Drawing upon state-of-the-art technologies and the expertise of e18 Innovation, the trust is poised to redefine the landscape of mental health care delivery, ensuring that patients receive unparalleled care in the most streamlined and effective manner.

Steven McMonagle Head of Digital Innovation at GMMH, affirms,

“The integration of automation is a game-changer for us. We firmly believe that this technology will elevate the way we work, enabling us to further channel our focus towards our patients. Through the automation of routine tasks and the utilisation of data-driven insights, our clinical experts can provide an even higher standard of personalised care, ultimately enhancing the patient outcomes and experience.  

Automation has emerged as an invaluable asset in the healthcare sector, allowing healthcare professionals to prioritise patient care by automating repetitive administrative tasks and data management. By embracing this transformative technology, GMMH aims to alleviate administrative burdens, bolster operational efficiency, and elevate clinical decision-making processes.”

Louise Wall, MD of e18 Innovation, expresses enthusiasm about the collaboration, stating,

“We are delighted to collaborate with Greater Manchester Mental Health NHS Foundation Trust in their adoption of automation to streamline processes and enhance patient care. This trust is the latest addition to ever growing e18 Innovation customer base to implement the leading NHS automation solution from SS&C Blue Prism. We take pride in contributing to their strategic priorities of delivering high-quality, efficient, and cost-effective care.”

As an integral partner in the healthcare sector, e18 Innovation offers cutting-edge Intelligent Automation solutions and related services to NHS healthcare organisations. Through strategic partnerships with NHS customers, e18 empowers all facets of automation initiatives, enabling organisations to empower their workforce to provide exceptional care to patients across the nation.

Discover more ways that Intelligent Automation is helping to address the challenges faced by Community and Mental Health services in the NHS.

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