Digital Workforce Services Plc has signed an agreement with a leading enterprise to modernise finance and payroll operations following a large-scale merger. The agentic solution is built on UiPath’s orchestration platform and will help streamline month-end closing and payroll data processing across multiple business units.
The project brings together several core systems, including client management, financial software, support ticketing, and payroll platforms, into a single orchestrated workflow. Digital Workforce will deliver an end-to-end workflow solution that combines AI-driven agents, orchestration, automation, and human review to ensure critical steps remain governed and auditable while forming a seamless solution that leverages the customer’s existing process automation.
Why This Matters for the NHS
This project demonstrates Digital Workforce’s capability to deliver agentic automation in complex, regulated environments, precisely the type of challenge facing NHS organisations. NHS trusts operate under stringent governance and compliance requirements whilst managing critical finance, payroll, and operational processes. Digital Workforce’s approach, combining discovery workshops, architectural assessments, and secure deployment within Microsoft Azure, is specifically designed to meet these demands whilst maintaining full traceability and auditability of actions and decisions.
A key factor in securing the agreement was Digital Workforce’s enterprise-grade delivery model. This included discovery workshops, architectural assessments, and a secure deployment within the customer’s Microsoft Azure environment. The solution is designed to align with enterprise IT requirements while protecting sensitive finance and HR data and maintaining full traceability of actions and decisions.
“This project shows what agentic automation can achieve in complex, regulated environments,” said Jussi Vasama, CEO, Digital Workforce Services Plc.
“By combining the speed of AI and automation with human judgment and oversight, we can help customers move faster and improve accuracy, without compromising control or compliance.”
Vasama added:
“For Digital Workforce, this is a significant milestone. It confirms our ability to deliver orchestrated, agentic solutions at enterprise scale for large organisations. Our methodology positions us as a trusted transformation partner for organisations seeking to modernise critical operations while maintaining the governance and auditability that are needed in regulated environments, including the NHS.”
Read the full press release here: https://digitalworkforce.com/rpa-news/digital-workforce-to-deliver-transformative-agentic-automation-solution-for-leading-nordic-enterprise/
For more information
Jussi Vasama, CEO, Digital Workforce Services Plc, jussi.vasama@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc (Nasdaq First North: DWF) is a leader in business automation and technology solutions. With the Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience. More than 200 large customers use our services to drive the transformation of work through automation and Agentic AI. Digital Workforce has particularly strong experience in healthcare, automating care pathways across clinical and administrative workflows to reduce burden, enhance patient safety, and return time to patient care. Following the acquisition of e18 Innovation, the company has further strengthened its position in the UK healthcare pathway automation. We focus on repeatable, outcome-based use cases, and we operate with high integrity and close customer collaboration. Founded in 2015, Digital Workforce employs more than 200 automation professionals in the US, UK, Ireland, and Northern and Central Europe. Our vision: Transforming Work – Beyond Productivity. https://digitalworkforce.com | https://agent-workforce.com
