At e18 Innovation, we are proud to have supported Calderdale and Huddersfield NHS Foundation Trust (CHFT) to deliver the first automation solution as part of their innovation programme.
CHFT wanted to discover how they could use technology to digitise their current processes, so e18 Innovation worked closely with the Trust to implement market-leading Intelligent Automation technology. This has enabled CHFT to automate the process of transferring outpatient referral information from e-RS into Cerner, the Trust’s EPR. This process was previously completed manually and took between 5-10 minutes to complete per referral, with staff describing it as “very repetitive and mundane”.
This automation is now processing c250 referrals per day, with an exception rate of less than 5%. As a result, the Trust is saving around 150 hours each week, which is driving improved patient care and greater operational efficiency. Furthermore, CHFT is predicted to save £88,369 per annum from FY23/24 onwards, as they have been able to release 3.5 WTE of vacancies.
We are excited to continue our partnership with CHFT and expand the scope of this automation to include the remaining specialties that are still processing referrals manually. The successful launch of this automation demonstrates the power that Intelligent Automation technology can bring to the healthcare industry, and how it can provide tangible benefits to organisations like Calderdale and Huddersfield NHS Foundation Trust.