e18 Innovation: Reflecting on a Transformative 2023

Published On: December 20, 2023|

As we reflect on the transformative journey of 2023, our commitment to helping healthcare organisations achieve their automation goals, stay ahead of the curve and meet targets was at the forefront. In this roundup, we’ll delve into key highlights and achievements that defined our impactful year, as well as looking to the future.

8 Years of Innovation

Over the past eight years, e18 Innovation has carved a niche for itself in the healthcare industry. With an impressive footprint spanning 55 NHS organisations across 17 Integrated Care Systems (ICS), our journey has been marked by strategic partnerships, innovative solutions, and a pursuit of value through digital transformation.

Read more here.

8 Years of Innovation

Over the past eight years, e18 Innovation has carved a niche for itself in the healthcare industry. With an impressive footprint spanning 55 NHS organisations across 17 Integrated Care Systems (ICS), our journey has been marked by strategic partnerships, innovative solutions, and a pursuit of value through digital transformation.

Read more here.

We Welcomed Kerry Morgan – Our Client Success Director

The e18 team was delighted to welcome Kerry Morgan as our new Client Success Director. With over 14 years of experience delivering digital and innovation programmes in the NHS, Kerry is a seasoned expert ready to drive results and support NHS organisations and ICSs in delivering increased productivity through automation technology.

We Welcomed Kerry Morgan – Our Client Success Director

The e18 team was delighted to welcome Kerry Morgan as our new Client Success Director. With over 14 years of experience delivering digital and innovation programmes in the NHS, Kerry is a seasoned expert ready to drive results and support NHS organisations and ICSs in delivering increased productivity through automation technology.

More Awards, More Recognition and More Partnerships

  • Our commitment to healthcare innovation was recognised by SS&C Blue Prism with the ‘Client Impact in Healthcare’ award (EMEA).
  • Our Automation Programme with NHS Cheshire and Merseyside’s ICS was shortlisted as a finalist for the ‘Integrated Care Initiative of the Year’ Award at the 2023 HSJ Awards – Read more

More Awards, More Recognition and More Partnerships

Find out more here.

Website Refresh

To highlight the remarkable work we’ve accomplished, we decided to give our website a makeover! The revamped site now serves as a hub where you can delve into the latest tech trends, discover inspiring NHS stories, and watch engaging videos showcasing innovation within healthcare.

Website Refresh

To highlight the remarkable work we’ve accomplished, we decided to give our website a makeover! The revamped site now serves as a hub where you can delve into the latest tech trends, discover inspiring NHS stories, and watch engaging videos showcasing innovation within healthcare.

Podcasts, Webinars, and eBooks – A Wealth of Knowledge

Our dedication to knowledge-sharing continued with a range of engaging content. From exploring the benefits of collaboration in Integrated Care Systems to supporting elective care recovery with RPA and conversational AI, we had your education covered. Stay tuned for more insightful podcasts, webinars, and eBooks in 2024!

Podcasts, Webinars, and eBooks – A Wealth of Knowledge

Our dedication to knowledge-sharing continued with a range of engaging content. From exploring the benefits of collaboration in Integrated Care Systems to supporting elective care recovery with RPA and conversational AI, we had your education covered. Stay tuned for more insightful podcasts, webinars, and eBooks in 2024!

NHS held back by ‘creaking, outdated technology’

Our CEO and Founder, Louise Wall, shared her positive views for embracing technology to propel the NHS into the future. – Read more

Addressing the Healthcare Workforce Crisis: The Transformative Power of Intelligent Automation

We shared the transformative power of Intelligent Automation in addressing the global healthcare workforce crisis. – Read more

Unlocking Success: The Key Elements of a Successful NHS Automation Programme

We delved into the key elements that make our NHS automation programmes successful, for the National Health Executive. From clear objectives and visionary leadership to patient-centric approaches and strategic scalability. – Read more

The Benefits of Collaboration as an ICS

Listen as Louise Wall joins The Evolution Exchange NHS Podcast to discuss the benefits of collaboration as an ICS. – Listen now

Alder Hey NHS Foundation Trust HR Contract Changes

Alder Hey Children’s Hospital revolutionised contract hour changes with the help of digital workers! – Watch now

Webinar Replay: Pre-assessment Automation Discussion with Rob Childs at the Leeds Teaching Hospitals NHS TrustWatch now

Webinar Replay: Streamlining Cancer Pathways with Automation

Sharon Osterfield, along with guest speakers, Lennard YW Lee – NHS Oncology Consultant, Rob Child – Programme Manager, Leeds Teaching Hospitals NHS Trust and Camilla Gow – RPA Business Manager, Leeds Teaching Hospitals NHS Trust shared their invaluable insights on the impact of automation in cancer care. – Watch now

Webinar Replay: Automation in Clinical Coding

Sharon Osterfield hosted our webinar on Automation in Clinical Coding, where we discussed how it can help to improve efficiencies in a diminishing workforce. – Watch now

eBook: How Conversational AI Is Improving Healthcare  Download now

eBook: Global Healthcare Survey Report Download now

eBook: Preparing for Digital Transformation in Healthcare Download now

Federated Citizen Development eGuide Download now

Stay tuned for more insightful podcasts, webinars, and eBooks in 2024!

Check out all of our resources here.

Case Studies – Showcasing our success

Case Studies – Showcasing our success

Looking Ahead

As we reflect on our achievements, we are even more excited about the future! Stay tuned for more innovations, partnerships, and impactful Intelligent Automation solutions being implemented into the NHS and healthcare sector.

“As the year draws to a close, I want to express my heartfelt gratitude to our clients, partners, and the entire e18 Innovation team. Your unwavering support and dedication have been instrumental in our success, and I am deeply thankful for your trust in us. On behalf of all of us at e18 Innovation, I wish you and your loved ones a Merry Christmas filled with joy, peace, and the warmth of togetherness. May the coming year be one of continued innovation, growth, and boundless possibilities.”

Louise Wall

Founder and Managing Director

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